Frequently Asked Questions

Check most frequently asked questions here
Product Delivery
Product Quality
Help & Contact
Payment
Product Delivery
How can I download my products?

After purchasing the products, the download link will be sent to you via email within seconds.

Can I download the product immediately?

Yes, you can download it instantly you purchase it. As much as you want, unlimited.

Can I download my products repeatedly?

Yes, the products appear on your profile. You can log into your account and download it multiple times for free.









 







                                                                

                                                            

                                                        

                                                      
                                                        
                                                
                                                    
                                                      
                                                        

                                                            

                                                                Will your products be shipped to my home?
                                                                
                                                                
                                                            

                                                            

                                                                

                                                                  


No, we do not sell physical products. We sell design files and they are all downloadable content.



                                                                

                                                            

                                                        

                                                      
                                                        
                                                
                                                        
                                                
                                                        
                                                
                                                        
                                                
                                                        
                                                
                                                        
                                                
                                                        
                                                
                                                        
                                                
                                                        
                                                
                                                        
                                                
                                            

                                        
                                        
                                    
                                        
                                        
                                    
                                        
                                        
                                    
                                        
                                        
                                    
                                

                            

                        
                    

                

            
            

                
                    

                        
                            
                        
                            
                               
                                

                                  

                                      How can I download my products?
                                      
                                      
                                  

                                  

                                      

                                    


After purchasing the products, the download link will be sent to you via email within seconds.



                                  

                                  

                                

                              
                            
                        
                            
                        
                            
                               
                                

                                  

                                      Can I download the product immediately?
                                      
                                      
                                  

                                  

                                      

                                    


Yes, you can download it instantly you purchase it. As much as you want, unlimited.



                                  

                                  

                                

                              
                            
                        
                            
                               
                                

                                  

                                      Can I download my products repeatedly?
                                      
                                      
                                  

                                  

                                      

                                    


Yes, the products appear on your profile. You can log into your account and download it multiple times for free.












 







                                  

                                  

                                

                              
                            
                        
                            
                               
                                

                                  

                                      Will your products be shipped to my home?
                                      
                                      
                                  

                                  

                                      

                                    


No, we do not sell physical products. We sell design files and they are all downloadable content.



                                  

                                  

                                

                              
                            
                        
                            
                        
                            
                        
                            
                        
                            
                        
                            
                        
                            
                        
                            
                        
                            
                        
                            
                        
                    

                
                    

                        
                            
                               
                                

                                  

                                      What is the quality of PNG sublimations?
                                      
                                      
                                  

                                  

                                      

                                    


File extension PNG quality 300DPI and 2000x2000 Pixels.



                                  

                                  

                                

                              
                            
                        
                            
                        
                            
                               
                                

                                  

                                      What is the quality of tumbler designs?
                                      
                                      
                                  

                                  

                                      

                                    


File extension PNG quality 300DPI and 2000x2000 Pixels.



                                  

                                  

                                

                              
                            
                        
                            
                        
                            
                        
                            
                        
                            
                               
                                

                                  

                                      What formats of files do you offer?
                                      
                                      
                                  

                                  

                                      

                                    Sublimations: PNG
Tumblers: PNG
Laser Cut Files: .DXF . CRD
Canva Templates: Direct Link
Cricut Files: .SVG .EPS .PDF
Tshirt Designs: .SVG .EPS .PDF .PNG .AI
                                  

                                  

                                

                              
                            
                        
                            
                        
                            
                        
                            
                        
                            
                        
                            
                        
                            
                        
                            
                        
                            
                        
                    

                
                    

                        
                            
                        
                            
                        
                            
                        
                            
                        
                            
                        
                            
                        
                            
                        
                            
                               
                                

                                  

                                      I need a special design, what should I do for it?
                                      
                                      
                                  

                                  

                                      

                                    


You can contact us by email for special designs.
Email: contact@printartlab.com



                                  

                                  

                                

                              
                            
                        
                            
                               
                                

                                  

                                      I need to reach you, where can I reach you?
                                      
                                      
                                  

                                  

                                      

                                    


For all your questions and problems, you can reach us at contact@printartlab.com.



                                  

                                  

                                

                              
                            
                        
                            
                               
                                

                                  

                                      How can I use Canva templates?
                                      
                                      
                                  

                                  

                                      

                                    


After purchase, you will be sent the canva editing link. You can edit and use it by clicking this link.



                                  

                                  

                                

                              
                            
                        
                            
                               
                                

                                  

                                      I need a commercial license, what should I do?
                                      
                                      
                                  

                                  

                                      

                                    For this, send us an email. Please note that the license is subject to a separate fee.
Email: contact@printartlab.com
                                  

                                  

                                

                              
                            
                        
                            
                               
                                

                                  

                                      Can I resell these products?
                                      
                                      
                                  

                                  

                                      

                                    


No, these are our licensed products. Not for resale, but if you need a commercial license, contact us at contact@printartlab.com



                                  

                                  

                                

                              
                            
                        
                            
                               
                                

                                  

                                      I have a problem with the product I purchased, what should I do?
                                      
                                      
                                  

                                  

                                      

                                    


We are here to solve all your problems. Contact us at contact@printartlab.com.



                                  

                                  

                                

                              
                            
                        
                            
                        
                            
                        
                    

                
                    

                        
                            
                        
                            
                        
                            
                        
                            
                        
                            
                        
                            
                        
                            
                        
                            
                        
                            
                        
                            
                        
                            
                        
                            
                        
                            
                        
                            
                               
                                

                                  

                                      What are the payment methods?
                                      
                                      
                                  

                                  

                                      

                                    


Our payment methods are PayPal and Credit Card, Debit Card.



                                  

                                  

                                

                              
                            
                        
                            
                               
                                

                                  

                                      Can I get a discount?
                                      
                                      
                                  

                                  

                                      

                                    


Yes, you can get 10% off by using code special10.



                                  

                                  

                                

                              
                            
                        
                    

                
            

        
        

            
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